Privacy Policy

Privacy Policy

At Prontoprintshop, accessible from https://prontoprintshop.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Prontoprintshop and how we use it.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Account & Order Information: When you purchase our Fur & Fleece, Puffer, or Windbreaker Jackets, we collect information such as your name, email address, phone number, shipping address, and billing address.
• Payment Information: All payments are processed through secure third-party gateways (e.g., PayPal, Stripe, Visa). Prontoprintshop does not store or have access to your full credit card details.
• Communication: If you contact our support team at support@prontoprintshop.com, we may receive additional information about you such as your name, email address, the contents of the message, and any attachments you may send us.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Process and ship your orders (Handling time: 1 day; Transit: 2-6 days).
• Improve, personalize, and expand our website experience.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website.
• Send you emails regarding your order status and tracking information (via USPS, UPS, or FedEx).
• Find and prevent fraud.

3. Log Files

Prontoprintshop follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

4. Cookies and Web Beacons

Like any other website, Prontoprintshop uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We are using reputable third-party services for shipping and payment:

• Shipping Carriers: USPS, UPS, and FedEx receive your shipping details to fulfill delivery.
• Payment Processors: Secure gateways receive your billing data to complete transactions.

You can choose to disable cookies through your individual browser options.

6. Data Protection Rights (GDPR & CCPA)

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Opt-Out: You have the right to direct us not to sell your personal information (Prontoprintshop does not sell personal data to third parties).

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Prontoprintshop does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact our professional support team.

• Store Name: Prontoprintshop
• Email: support@prontoprintshop.com
• Support Hours: Monday – Saturday: 8:00 AM – 7:00 PM (EST)