Refund Policy

Refund & Return Policy – Prontoprintshop

Your trust is important to us. Prontoprintshop is committed to maintaining a clear and fair refund process to ensure a smooth experience for every customer.

Refund Process
Refunds are processed only after we receive and inspect the returned item to ensure it meets our return conditions. Once approved, refunds are typically completed within 14 days.

Payment Method
All refunds will be issued to the original payment method used for your purchase. Please note that depending on your bank or card issuer, it may take an additional 3–5 business days for the refund to appear in your account.

Refund Conditions
Please keep in mind:

• Shipping fees are non-refundable.
• If the return is not due to our mistake, return shipping costs may be deducted from your refund.
• For exchange requests or refund assistance, feel free to contact us at support@prontoprintshop.com.